Overview
Can I get a Trial before I purchase a package?
Yes, you can request for a 7 day trial if you are a company/firm. To request for a trial click here
How long can I use a specific sticky proxy/ip?
Since all the proxies are sticky, you can use a specific IP address for months.
Is it IP based authentication or username / password based authentication?
Its username / password based authentication.
Can I choose city / state / Country locations for my proxies?
Yes. Please visit this link for the list of locations
Which ISPs do you have?
We have a lot of providers. Please visit this link to get the list of providers.
Are the residential proxies dedicated or shared?
All the residential proxies are shared.
Billing
Do you have a plan with unlimited data/bandwidth?
No. The pricing model is based on data/bandwidth usage. The higher the bandwidth, the lower the price.
Do you offer monthly subscriptions?
Our Plans are based on month-to-month basis. So you can switch to a higher or lower plan based on your bandwidth needs
What payment methods do you offer?
We only offer PayPal for now.
Do you accept Bitcoins?
No. We don't accept Bitcoins or anyother crypto-currency.
Is the cost structure same for all countries/ locations?
Yes. It the same for any and all countries.
How is the bandwidth calculated?
The bandwidth volume for which we bill is the sum of data transmitted to and from the target website: request headers + request data + response headers + response data.
Do you offer refunds?
Since we have a 7 day free trial option, we do not offer refunds
Troubleshooting
How many devices I can use the proxies on at the same time?
There is no limitation on simultaneous connections. You can connect to the proxies from as many devices as you like.
Do you support HTTP/s or SOCKS 5 protocols?
Currently we only support HTTP/s protocol only
Do the proxies work on Amazon website?
Yes they work on Amazon websites as well.
How do I connect to the proxies?
You will need a hostname, port, username and password to connect.
Hostname => visit this link for the list of hostnames
Port Number => 33128
Username and Password => Will be sent to your My Account Page
[email protected]:~# curl -x proxy-36.us.ohio.deshler.resiproxy.net:33128 --proxy-user 'testuser!a1:xxxxxxxx' -L http://ipinfo.io/json { "ip": "173.241.54.0", "city": "Deshler", "region": "Ohio", "country": "US", "loc": "41.2075,-83.8991", "org": "AS13638 Metalink Technologies, Inc.", "postal": "43516", "readme": "https://ipinfo.io/missingauth" }[email protected]:~#
Can I get some sample IPs to check the proxies?
Yes. Please visit this link to get the sample IPs.
What is the port number?
The port number is 33128
How do I use the same IP over and over again?
Each server has 255 IP addresses.
Edit your username to use the same IP over and over again
Proxy Username:
Example:
resiuser!a1 …. resiuser!a255
Proxy Password:
Port Number: 33128
Host Name: visit this link for the list of hostnames
How do I monitor my usage statistics?
You need to login to the Dashboard to monitor your usage statistics. The username/password for the Dashboard is same as your proxy username/password.
Where do I find my Dashboard and proxy credentials?
Please login to your My Account to get your Dashboard and proxy username & password